Roles & Responsibilities

As a Food & Beverage Assistant (Executive Lounge) you are responsible to provide excellent customer service, working to meet the needs of these special guests. A team player who is always willing to go the extra mile to please the guests.

• To provides all guests with undivided attention and to provide the best possible service

• Responsible for the food and beverage service in the Executive Lounge throughout the day.

• Ensuring the lounge is properly maintained at all times

• Monitor the stocks for all the self-service areas, cleans up after guests, assists with food service preparation, sets the area up for service and more

• Monitor the highest level of Food Hygiene.

• To have full knowledge of Guest-ware and to use information daily for follow up.

• Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.

• Must be knowledgeable about hotel facilities and services.