Responsibilities:

• Monitoring the Tickets and generating reports periodically.

• Coordinate with client & other 3rd party platform and application teams for remediating vulnerabilities.

• Perform all risk prioritization related activities for every platform like – Windows, Linux, Applications etc.

• Attend problem management meeting & weekly change management meetings and coordinating with team members regarding technical related issues.

• SPOC for client team for coordination, communication and meetings with stakeholders (Tracks/ teams etc.)

• Communicate, coordinate and guide teams to resolve vulnerabilities.

• Coordinate with onsite senior consultant to get clear understanding of business requirements.

• Assess vulnerabilities as per client network and critical assets.

• Preparing prioritized risk reports for each business track/team etc.

• Define mitigation approach for prioritized threats.

• Open tickets using ITSM tool and remediation tracking.

• Communicate and guide application teams to resolve application related vulnerabilities.

• Notify patching teams on vulnerability remediation for re-validation.

• Participates in project initiation meetings to get clear understanding of business requirements.

• Coordinate with all other team for analysis.

• Communication: Delivers information effectively in a variety of formats including email, analytical reports, and decision documents to client and other 3rd parties.

• Team working establishes co-ordination & communication channels; encourages an environment of collaboration, takes bottom-line responsibility and closes issues independently, resolves conflicts that may arise out of differing expectations between team members, appropriately gives and is open to feedback from team/co-workers.

• Should be flexible to work in rotational shifts. Experience:

• Candidate should have at least 3 years of professional experience in Vulnerability Analysis and Remediation Tracking operations related roles.

Technical Skills:

• Expertise in multiple ticketing tools.

• Experience with Rapid7 tool.

• Expertise in ticket handling process starting from opening a ticket till ticket closure.

• Experience in vulnerability management tools and program

• Experience in vulnerability analysis.

• Expertise in Windows and Linux platforms.

• Excellent understanding of service improvement methodologies.

Soft skills/personality fit:

• Ability to work independently with minimal supervision.

• Willingness to make decisions and accept accountability for decisions.

• Excellent communication/speaking skills.

• Presentation skills and public speaking skills – in-person, telephone, web