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Senior Director, Platform and Digital Engineering
2 years ago
  • Domain IT Software
  • Availability Full-time
  • Experience Senior Level
  • Type of contract Indeterminate term
  • Location Budapest
  • Accommodation No
  • Salary To be determined
  • Verified company Yes

Genesys’ Multicloud provides the industry’s first contact center and customer experience solutions for some of the largest and most sophisticated enterprise brands in the world as the primary and first interface opportunity for their end customers.

 

We have an excellent new opportunity in Hungary to join the Genesys Platform and Digital Engineering team and help build the next generation of digital products.

 

Key Responsibilities:

  • Act as local site lead from Platform and digital engineering while building and owning core software components.
  • Recruit and develop exceptionally talented Engineers and Managers to build a successful and diverse team.
  • Partner with Product Managers, Engineering Managers, and Technical Leaders to build roadmaps and lead prioritization; balance the right amount of structure and planning for a dynamic engineering team.
  • Own problems from end to end, managing complexity and engaging directly with stakeholders to think through everything from business impact, to reliability and operability, and ease of integration across several business systems.
  • Scope and lead cross-functional projects with high business impact
  • Foster a culture of mutual respect and collaborative decision-making.
  • Regularly present plans and project updates to senior executives and Multicloud leadership team

 

Minimum Requirements:

  • A track record of running highly effective development teams with an ability to manage both Managers and Engineers.
  • Previous 10+ years of experience as a hands-on software engineer and strength in computer science fundamentals to understand the engineering work that is going on in your team
  • Ideally front end application development; end to end creation of a highly scalable resilient service
  • Consumer or Enterprise SaaS experience
  • Modern SaaS or Cloud Native stack experience.
  • Bs/ms in computer science.
  • Ability to engage, inspire and attract engineering teams
  • Excellent written and spoken English communication skills.
  • A compassionate approach to communication and a genuine interest in the success and growth of the people you work with.
  • Experience with coaching your managers through difficult situations.


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