Do you want to use your technical skills to strengthen our communication & collaboration team? Then Cegeka has a challenge for you!

Who are we looking for?

• You have a broad knowledge of communication and collaboration platforms. Continuous training is obviously a must!
• Together with the team, you will become the go-to person at Cegeka for all communication & collaboration issues relating to the digital workplace.
• You are familiar with the architecture of the Microsoft 365 platform and you are prepared to further certify yourself within your Office 365 field of expertise.
• You are responsible for the technical realizations and take care of the necessary installations and configurations.
• You work within a customer team and manage the environment of a customer.
• You proactively and critically analyze this environment and formulate the necessary improvement proposals
• You participate as the expert, of your field, in different projects.
• You provide clear documentation of the delivered solution to the customer as well as to the internal colleagues
• internal colleagues so that the support for our customers can run smoothly.
• You carry out the mission and philosophy of the department every day, and encourage your colleagues and customers to follow these principles. 
• The place of employment for this vacancy is Cegeka Hasselt, but you can work from any Cegeka location (Corda Hasselt, Ghent, Leuven, Antwerp) or from home. You are flexible, for meetings it is easier to come to the office in Hasselt. 

What do you need to succceed?

• The Support Engineer Communication & Collaboration has a broad interest and is responsible for a variety of technologies. You have passion and experience for the following aspects/technologies and you are not afraid to get stuck in: O365, Azure Active Directory - Enterprise Applications/APP Registrations - Automation - MFA/Conditional Access, Exchange On-Premise, Migrations Exchange On-Premise / Exchange Online, Skype 4 Business / MS Teams, Symprex (signature tooling), Imprivata, Defender for Office 365, Anywhere 365, Audio Codes, Ribbon, Intune / MDM (Intune connector for Exchange on-premises mailboxes, Intune connector with NDES server for certificate deployment to mobile devices), Enterprise Voice & Session Border Controllers (Ribbon), Sharepoint.
• Knowledge of Okta, Lotus Notes/Domino, Transvault, AvePoint, MigrationWiz and other migration tools is a plus
• You are a team player with a bachelor or master degree.
• You have 1 to 2 years of experience in a similar position.
• Customer workshops give you energy and satisfaction.
• Customer engagement has no secrets for you. Unburdening the customer is your top priority.
• You give proactive feedback to the project manager, service manager, change manager and team leader.
• You feel at home in Cegeka's result-oriented, no-nonsense approach. 
• You can work independently, you are a flexible and stress-resistant team player. You have a very strong hands-on mentality and analytical thinking skills.
• You are result-driven with an eye for quality and opportunities.
• You are fluent in oral and written communication.
• You have a good knowledge of Dutch and English, a good knowledge of French is a plus.
• You have strong ambitions to help build a success story.
• The place of employment for this vacancy is Cegeka Hasselt, but you can work from any Cegeka location (Corda Hasselt, Ghent, Leuven, Antwerp) or from home. 
• You are willing to travel to our customers occasionally.
• You are willing to work a 24/7 standby shift.

What are we offering?

• You will be working for a real Top Employer.
• A family business with a dynamic European spirit that inspires you to great things.
• An attractive salary that matches your experience, complemented with a comprehensive package of additional benefits such as a company car, hospital and group insurance and meal vouchers.
• With our Flex Reward Plan you put together your ideal remuneration package yourself. If that is not great!
• Through our program "CEO of your own career" you are at the wheel of your own career. So you can grow and determine your own future!
• An inspiring work environment in our modern offices in Hasselt where professionalism, team spirit, fun and personal development play an important role.