- Domain IT Software
- Availability Internship
- Experience Entry Level
- Type of contract Fixed period
- Location Cluj-Napoca
- Accommodation No
- Salary To be determined
- Verified company Yes
Role Overview
You will be part of the Customer Success department, which is responsible for supporting and maintaining key parts of our global business, solving complex issues while also gaining exposure to some of the biggest names in the industry.
You need to be detail-oriented, rigorous, methodical, analytical, and proactive. During the six months of your internship, you will have a coach and access to various teams, from the most technical to the most business-oriented.
Responsibilities
- Direct email communication with our customers
- Raising and sorting tickets, deciding which goes where
- Monitoring the team's dashboard and prioritizing the tickets
Your profile
- Fresh graduates / final year students/ professionals interested in career conversions
- Fluency in English is an absolute must
- Familiarity with Java, XML, SQL/Oracle
- Team player, positive attitude, willingness to learn and evolve
- Ability to work and perform independently
The interviews for the Internship Program will start at the beginning of June 2022.
- Ask questions about the job before you go to an interview
- Don’t leave your original passport and ID to employers
- Don’t make any requested payments
- Research the recruiter and the company
- Read the contract before you sign it