Are you passionate about procurement technology and thrive on solving complex problems?  

Are you great at connecting with people and eager to learn new tools? 

If so, we have the perfect job for you!  

In this role, you will be responsible for providing Service Desk support, application maintenance, and troubleshooting for procurement platforms like Coupa, Ariba, and Ivalua.

As a key part of our Managed Services team, you will handle user inquiries, resolve technical and functional issues, manage system updates, and support release management. Your strong problem-solving skills and ability to communicate effectively with clients will ensure smooth system operations and high-quality support.

• Client & Supplier Communication – Engage with internationally based client teams and suppliers
• e-Procurement Solutions Expertise – Develop a strong understanding of procurement platforms. Primarily focus on Coupa, with opportunities to expand expertise in other procurement cloud solutions 
• Key Functional Areas – Supplier Enablement, Coupa Service Desk, Release Management. 
• Global Collaboration – Work within a diverse, highly engaged global network to ensure seamless delivery. 
• Consulting & Innovation – Contribute to thought leadership, skill development, and sales initiatives as part of the Intelligent Consulting Hub. 
• Cross-Department Liaison – Build relationships and coordinate with IT, Finance, AP teams through calls and emails. 

Enjoy…

• flexible working hours
• excellent further training and certification opportunities
• Enjoy other personalized benefits package, including meal vouchers, public transportation, private pension, life insurance, gym, additional vacation days
• our work culture that promotes diversity & inclusion
• other benefits for you and your family such as health and Income protection, employee share program, dental and vision coverage, wellness program, and parental benefits.

Working Conditions: 

• A hybrid working model but mainly working remotely from home within Romania but with ability to work from Accenture’s Romanian offices e.g. Cluj-Napoca, Bucharest etc. 

Qualifications

• Fluency in English that will allow you to communicate effortlessly and build meaningful connections; speaking multiple languages is a plus; 
• Excellent communication and interpersonal skills 
• A strong desire to learn and explore new tools and technologies 
• Experience with procurement software (Coupa, Ariba, etc.) or willingness to learn. 
• Ability to think critically and solve complex problems 
• Strong analytical skills and attention to detail 
• Enthusiastic about building strong relationships and love working with others to achieve great results 

Apply also on website Accenture https://www.accenture.com/ro-en/careers/jobdetails?id=R00256684_en